EXCLUSIVE: DWP Respond to TBG Universal Credit Investigation.



TBG has today heard from the Department for Work & Pensions (DWP) after our investigation at the Ashton Job Centre, which is the only Centre in the UK where the Universal Credit is currently being trialed. The responder was apparently asked especially to reply to tbg.

It is quite a comprehensive explanation as to how Universal Credit is intended to work.

Snippets from the response state:

  • Universal Credit provides support to claimants who are ‘in work’ as well as to those who are ‘out of work’.
  • Universal Credit allows people who work to keep some of the money that they earn before it has any impact on the amount of Universal Credit they receive. This amount is called a Work Allowance. In Universal Credit different work allowances apply to different types of household in order to reflect their different needs.
  • Once a person is earning more than their work allowance, we begin reducing the amount of their Universal Credit. Universal Credit has a single taper rate of 65 per cent. We want people to see their income increase when they start working.
  • Universal Credit will significantly improve the take-up of unclaimed entitlements, because all elements of support are applied for through a single process. It will be easier for people to understand the level of benefit to which they are entitled.
  • Research suggests that 92 per cent of advertised vacancies require applicants to have basic IT skills, and therefore those without such skills are considerably limited in their employment prospects. We want to give claimants greater control over managing their account. To achieve this, the main route to access Universal Credit is through digital channels.
  • Universal Credit will significantly improve the take-up of unclaimed entitlements, because all elements of support are applied for through a single process. It will be easier for people to understand the level of benefit to which they are entitled.
  • Government are not removing other channels for claiming benefits.

Full response to the investigation is below.



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